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+¥13000 for free delivery

Payment and Delivery

To place an order with us, add items you wish to buy into the shopping cart and follow the procedure described in the following pages. An order can also be made via fax.
   FAX: 06-4705-4323

Orders received by midday within 5 business days(Monday through Friday) can be processed for delivery on the same day. Orders received on non-business days will be processed on the next bussiness day.   

An order exceeding 24 bottles cannot be accepted. For the delivery charge, please refer to(■Delivery Charge).

If your order has multiple destinations, split your order for each destination.

Drinking alcohol under the age of 20 is prohibited by law.

  
Shipping can be made by Yu-Pack(Japan Post Parcel Delivery Service) or SAGAWA(SAGAWA Express). Note the differences in Delivery Time, Delivery Charge, and Refrigerated Courier Charge for the two carriers below and select an appropriate carrier for you.

If you choose "Bank Transfer", we will ship your items after confirming remittance.

An order can be made up to 18 litres (or 24 bottles containing 750ml).
Delivery charge is applied to each box, which could contain up to 12 bottles of regular size. Please be reminded that in pursuant to the provisions of the delivery service an order should not exceed 300,000 Yen.

Refrigerated courier service
We recommend "refrigerated courier service" between June and September. Please specify this when you place an order.   

* The fee for refrigerated courier service is 660 yen(including tax) for Yu-Pack and 432 yen (including tax) for SAGAWA.
Refrigerated courier service is also recommended other than the summer period when high temperature is expected.

Please feel free to contact us if you are uncertain about this service.

Your preferred delivery time
Yu-PackA:Morning B:14 - 16 C:16 - 18 D:18 - 20 E:20 - 21 F:Any Time 
SAGAWAA:Morning B:12 - 14 C:14 - 16 D:16 - 18 E:18 - 21 F:Any Time 
Please specify your preferred delivery time in the Order page.

Damaged Items
Items spoiled or damaged during delivery shall be replaced with the identical item where possible. Otherwise the items shall be cancelled due to the nature of our products.

Please see the table below for delivery charge(tax Included).

 
  Delivery company:Yu-Pack

Area * Delivery Charge
per Piece(1-12 bottles)
** Delivery Charge
with Discount
Refrigerated Courier Charge
(optional)
北海道(Hokkaido) ¥1550 ¥780 ¥660
東北(Tohoku) ¥1260 Free ¥660
関東(Kanto) ¥1150 Free ¥660
信越(Shinetu) ¥1150 Free ¥660
北陸(Hokuriku) ¥1060 Free ¥660
東海(Tokai) ¥1060 Free ¥660
大阪(Osaka) ¥1020 Free ¥660
近畿(大阪を除く)(Kinki(Except Osaka)) ¥1060 Free ¥660
中国(Chugoku) ¥1060 Free ¥660
四国(Shikoku) ¥1060 Free ¥660
九州(Kyusyu) ¥1150 Free ¥660
沖縄(Okinawa) ¥1550 ¥780 ¥660
Charge for Payment on Delivery:¥324
 
  Delivery company:SAGAWA

Area * Delivery Charge
per Piece(1-12 bottles)
** Delivery Charge
with Discount
Refrigerated Courier Charge
(optional)
東北(Tohoku) ¥800 Free ¥432
関東(Kanto) ¥700 Free ¥432
信越(Shinetu) ¥700 Free ¥432
北陸(Hokuriku) ¥650 Free ¥432
東海(Tokai) ¥650 Free ¥432
大阪(Osaka) ¥650 Free ¥432
近畿(大阪を除く)(Kinki(Except Osaka)) ¥650 Free ¥432
中国(Chugoku) ¥650 Free ¥432
四国(Shikoku) ¥700 Free ¥432
九州(Kyusyu) ¥700 Free ¥432
Charge for Payment on Delivery:¥432
Delivery Charge and Optional Charge
* Regardless of the number of bottles(1 through 12) the same specified delivery charge is applied per box.
** For an order exceeding 13000 yen "Delivery Charge with Discount" is applied. In addition, if an order contains one or more Delivery Charge Free items set by us, "Delivery Charge with Discount" is applied, with limitation to one box even when the order exceeds more than two boxes.

Choose "Bank Transfer", "Payment on Delivery", or "Postal Transfer" for the payment.

When the addressee and the purchaser are different, Payment on Delivery cannot be selected.

Charge for Payment on Delivery will be borne by the customer.
SAGAWA accepts cash, credit card, electronic money or debit card upon delivery.

For all first time order from a new customer or an order exceeding 30000 yen, please choose Bank Transfer or Payment on Delivery.

For "Bank Transfer", please use the Bank Transfer form included in the parcel and make payment within 10 days after delivery.

Please remit your payment to the bank account below.
Bank Rakuten Bank DaiichiEigyo Branch(楽天銀行 第一営業支店)
Account Type: Saving(普通)
Account Number: 7306099
Account Holder: カブシキガイシャ キシモト

Please add Order No surrounded by brackets after your name in the bank transfer form.
  (e.g.) John Doe(1234)
      
    Charge for bank transfer fee will be borne by the customer. We will ship your items after confirming remittance.

Please inspect your purchase immediately. We will refund(including the cost of delivery) or replace for any damaged or incorrect items upon receiving a claim made to us within 24 hours of package arrival.

Product Returns will be accepted within 7 days of package arrival.

If you have any questions, please feel free to send us an email message at the address below.
      Contact

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Customer's confidential information through the purchase or inquiries is treated with the utmost care.